Effective Date: 03/05/2025
Don's Electric ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (https://donselectric.us/) or interact with our services.
Information We Collect
We collect personal information when you provide it to us directly, such as when you fill out our "Request a Quote" contact form. The information we may collect includes:
- Name
- Email address
- Phone number
- Address (if provided)
- Project details or inquiries
Additionally, we may collect non-personal information through cookies and similar technologies to improve our website and provide a better user experience. This includes:
- IP address
- Browser type and version
- Pages visited
- Time spent on the site
How We Use Your Information
- We use the information we collect to:
- Respond to inquiries and provide quotes
- Improve our website and services
- Send important updates related to your project
- Communicate with you via SMS messages if you opt-in
- Comply with legal obligations
We do not sell or share your personal information with third parties for marketing purposes.
Cookies and Tracking Technologies
Our website uses cookies to improve functionality and analyze visitor behavior. Cookies help us:
- Recognize returning visitors
- Understand how users interact with our website
- Improve site performance
You can disable cookies through your browser settings, but some features of our site may not work as intended.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is completely secure.
SMS Communications
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. If you wish to be removed from receiving future communications, you can opt out by texting STOP.
Don's Electric will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask. If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications, and job completion surveys, they will be verbally informed that "Message and data rates may apply," "Message frequency may vary," and they can "text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent." They will also be informed that their information will not be shared with third parties.
Changes to This Privacy Policy
We reserve the right to update this policy at any time. Changes will be posted on this page with the updated effective date.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us.
